While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
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Medicaid is a federal U.S. health insurance program that provides health coverage to millions of Americans. The program primarily covers low-income adults, children, pregnant women, elderly adults and people with disabilities.
Federal guidelines for the Medicaid program are established by the Centers for Medicare and Medicaid Services (CMS). Learn more about Medicaid at a national level on the CMS website here.
The New York Medicaid program is administered by the New York Department of Health. Learn more about Medicaid in New York on the Department of Health website here.
Through Medicaid, people gain access to health care services that may not be affordable without it. Additionally, some programs and benefits include special protections—such as provider networks and payment methods—that help ensure services are accessible. Medicaid also provides preventive care and other services to help people stay healthy and avoid costlier care.
Medicaid covers medical and health care services such as:
Medicaid does not cover the following types of medical services:
Learn more about medical and health care services that are covered by Medicaid in New York on the Department of Health page here.
Medicaid recipients in New York may need to pay a monthly premium, which is a monthly fee for enrollment in the program. Premium amounts are based on the recipient’s annual income.
Recipients may sometimes need to pay a small out-of-pocket cost for treatments, which are known as copayments. Copayment amounts depend on the recipient’s age, household income and what the state pays for the specific service.
Services that require copayments include the following:
Each Medicaid participant through the New York Department of Health has their own individual health care plan. Some participants may be required to pay fees, and some recipients may not be required to pay fees, i.e., are exempt.
Medicaid participants who fall into one of the below categories are exempt from copayment fees:
To learn more about Medicaid premiums and copayments, click here.
To qualify for Medicaid in New York, you must meet all of the following:
Income limits vary depending on household size, medical status and other factors and are subject to change annually. Find the current Medicaid income limits based on household size in New York here.
Find further information on New York Medicaid eligibility here.
To apply for Medicaid in New York, complete the following three steps:
Learn what documents you need here.
To apply for Medicaid online, click here to access the NY State Health Plan Marketplace.
To apply for Medicaid by mail, click here to access the application form, fill it out, and mail it with the necessary documents to your local District Social Services Office.
To apply for Medicaid in person, click here to find your nearest District Social Services Office.
To apply for Medicaid by phone, call the Medicaid Helpline at (800) 541-2831.
If you have questions about the application process or require assistance, call the New York Medicaid Helpline at (800) 541-2831.
Or, contact your nearest local New York District Social Services Office. Find contact information for local field offices in New York here.
New York Medicaid recipients must report changes that can influence their eligibility status.
You can report a change in the following ways:
You can check the status of your Medicaid application online or by phone:
The New York Department of Health will review your application to verify if you are eligible for Medicaid. In some cases, the state may ask for additional information before approving your application. New York will mail applicants a letter detailing if their Medicaid application was approved or denied.
It takes approximately 45 days to process a Medicaid application.
Medicaid applications will be denied if applicants do not meet the eligibility requirements. Also, beneficiaries can have their benefits terminated or reduced if their eligibility status changes while they are enrolled.
If your Medicaid application is denied or the amount of your benefits is reduced, you have the right to file an appeal. You must send a written appeal request within 60 days of when you receive notice of the denial or benefits reduction, and you may use the Appeal Request form here.
You can submit your appeal request in the following ways:
NY State of Health Appeals Unit
P.O. Box 11729
Albany, New York 12211
or
Office of Temporary and Disability Assistance
Office of Administrative Hearings
P.O. Box 1930
Albany, N.Y. 12201
The New York Department of Health will review your claim and may ask for additional information or evidence of your eligibility. Learn more about the appeal process here.
New York Medicaid recipients must report changes that can influence their eligibility status, including relocating to a new address.
If you move to a new residence within New York, you can update your address with the New York Department of Health in the following ways:
Note: Medicaid benefits do not transfer. If you move to a new state, you must reapply for Medicaid in your new location. If you have further questions about moving with Medicaid, visit the national Medicaid Contact Us here.
For help with a Medicaid application, or for any further questions about the Medicaid program, contact the New York Medicaid Helpline at (800) 541-2831.
You can also visit or call a local District Social Services Office for further assistance. Find your nearest District Social Services Office location and contact information here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Medicaid program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Medicaid Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
Last Updated: September 22, 2022
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To apply for Medicaid in New York, complete the following three steps:
Learn what documents you need here.
To apply for Medicaid online, click here to access the NY State Health Plan Marketplace.
To apply for Medicaid by mail, click here to access the application form, fill it out, and mail it with the necessary documents to your local District Social Services Office.
To apply for Medicaid in person, click here to find your nearest District Social Services Office.
To apply for Medicaid by phone, call the Medicaid Helpline at (800) 541-2831.
If you have questions about the application process or require assistance, call the New York Medicaid Helpline at (800) 541-2831.
Or, contact your nearest local New York District Social Services Office. Find contact information for local field offices in New York here.
New York Medicaid recipients must report changes that can influence their eligibility status.
You can report a change in the following ways:
You can check the status of your Medicaid application online or by phone:
The New York Department of Health will review your application to verify if you are eligible for Medicaid. In some cases, the state may ask for additional information before approving your application. New York will mail applicants a letter detailing if their Medicaid application was approved or denied.
It takes approximately 45 days to process a Medicaid application.
Medicaid applications will be denied if applicants do not meet the eligibility requirements. Also, beneficiaries can have their benefits terminated or reduced if their eligibility status changes while they are enrolled.
If your Medicaid application is denied or the amount of your benefits is reduced, you have the right to file an appeal. You must send a written appeal request within 60 days of when you receive notice of the denial or benefits reduction, and you may use the Appeal Request form here.
You can submit your appeal request in the following ways:
NY State of Health Appeals Unit
P.O. Box 11729
Albany, New York 12211
or
Office of Temporary and Disability Assistance
Office of Administrative Hearings
P.O. Box 1930
Albany, N.Y. 12201
The New York Department of Health will review your claim and may ask for additional information or evidence of your eligibility. Learn more about the appeal process here.
New York Medicaid recipients must report changes that can influence their eligibility status, including relocating to a new address.
If you move to a new residence within New York, you can update your address with the New York Department of Health in the following ways:
Note: Medicaid benefits do not transfer. If you move to a new state, you must reapply for Medicaid in your new location. If you have further questions about moving with Medicaid, visit the national Medicaid Contact Us here.
For help with a Medicaid application, or for any further questions about the Medicaid program, contact the New York Medicaid Helpline at (800) 541-2831.
You can also visit or call a local District Social Services Office for further assistance. Find your nearest District Social Services Office location and contact information here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Medicaid program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Medicaid Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
Last Updated: September 22, 2022