While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
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Medicaid is a federal U.S. health insurance program that provides health coverage to millions of Americans. The program primarily covers low-income adults, children, pregnant women, elderly adults and people with disabilities.
Federal guidelines for the Medicaid program are established by the Centers for Medicare and Medicaid Services (CMS). Learn more about Medicaid at a national level on the CMS website here.
In Missouri, the Medicaid program is called MO HealthNet for Families. The Missouri Medicaid program is administered by the Missouri Family Support Division. Learn more about Medicaid in the Missouri Department of Social Services website here.
Through Medicaid, people gain access to health care services that may not be affordable without it. Additionally, some programs and benefits include special protections—such as provider networks and payment methods—that help ensure services are accessible. Medicaid also provides preventive care and other services to help people stay healthy and avoid costlier care.
Medicaid covers medical and health care services such as:
Medicaid does not cover the following types of medical services:
Learn more about medical and health care services that are covered by Medicaid in Missouri on page 14 of the MO HealthNet handbook here.
Medicaid recipients in Missouri may need to pay a monthly premium, which is a monthly fee for enrollment in the program.
Recipients may sometimes need to pay a small out-of-pocket cost for treatments, which are known as copayments. Copayment amounts depend on the recipient’s age, household income and what the state pays for the specific service.
Each Medicaid participant through the Missouri Family Support Division has their own individual health care plan. Some participants may be required to pay fees, and some recipients may not be required to pay fees, i.e., are exempt.
To learn more about Medicaid premiums and Medicaid copayments, read pages 5 and 24 of the MO HealthNet handbook here.
To qualify for Medicaid in Missouri, you must meet all of the following:
Income limits vary depending on household size, medical status and other factors and are subject to change annually. Find the current Medicaid income limits based on household size in Missouri here.
Find further information on Missouri Medicaid eligibility here.
To apply for MO HealthNet for Families (Medicaid) in Missouri, complete the following three steps:
Learn what documents you need here.
To apply for Medicaid online, click here to access myDSS.
To apply for Medicaid by mail, click here to access the application form, fill it out, and mail it with the necessary documents to:
FSD Application Processing Center
P.O. Box 1353
Joplin, MO 64802
To apply for Medicaid in person, click here to find your nearest Family Support Office.
If you have questions about the application process or require assistance, call the Missouri Family Support Division Contact Center at (855) 373-9994.
Or, contact your nearest local Missouri Family Support Office. Find contact information for local Family Support Offices in Missouri here.
Missouri Medicaid recipients must report changes that can influence their eligibility status. Changes to your household, address, or income must be reported within 10 days.
You can submit a change in the following ways:
You can check the status of your Medicaid application in person or by phone:
The Missouri Family Support Division will review your application to verify if you are eligible for Medicaid. In some cases, the state may ask for additional information before approving your application. Missouri will mail applicants a letter detailing if their Medicaid application was approved or denied. It takes approximately 90 days to process a Medicaid application.
Medicaid applications will be denied if applicants do not meet the eligibility requirements. Also, beneficiaries can have their benefits terminated or reduced if their eligibility status changes while they are enrolled.
If your Medicaid application is denied or the amount of your benefits is reduced, you have the right to file an appeal. You must provide a verbal appeal request after you receive notice of the denial or benefits reduction.
You can submit your written appeal request by calling the Missouri Family Support Division Contact Center at (855) 373-9994.
The Missouri Family Support Division will review your claim and may ask for additional information or evidence of your eligibility. If you are granted a hearing, you will receive a notice with the date, time and location of the hearing.
Missouri Medicaid recipients must report changes that can influence their eligibility status, including relocating to a new address.
If you move to a new residence within Missouri, you can update your address by contacting the Family Support Division in the following ways:
Note: Medicaid benefits do not transfer. If you move to a new state, you must reapply for Medicaid in your new location. If you have further questions about moving with Medicaid, visit the national Medicaid Contact Us here.
For help with a Medicaid application, or for any further questions about the Medicaid program, contact the Missouri Family Support Division Contact Center at (855) 373-9994.
You can also visit or call a local Family Support Office for further assistance. Find your nearest Family Support Office location and contact information here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Medicaid program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Medicaid Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
Last Updated: September 21, 2022
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To apply for MO HealthNet for Families (Medicaid) in Missouri, complete the following three steps:
Learn what documents you need here.
To apply for Medicaid online, click here to access myDSS.
To apply for Medicaid by mail, click here to access the application form, fill it out, and mail it with the necessary documents to:
FSD Application Processing Center
P.O. Box 1353
Joplin, MO 64802
To apply for Medicaid in person, click here to find your nearest Family Support Office.
If you have questions about the application process or require assistance, call the Missouri Family Support Division Contact Center at (855) 373-9994.
Or, contact your nearest local Missouri Family Support Office. Find contact information for local Family Support Offices in Missouri here.
Missouri Medicaid recipients must report changes that can influence their eligibility status. Changes to your household, address, or income must be reported within 10 days.
You can submit a change in the following ways:
You can check the status of your Medicaid application in person or by phone:
The Missouri Family Support Division will review your application to verify if you are eligible for Medicaid. In some cases, the state may ask for additional information before approving your application. Missouri will mail applicants a letter detailing if their Medicaid application was approved or denied. It takes approximately 90 days to process a Medicaid application.
Medicaid applications will be denied if applicants do not meet the eligibility requirements. Also, beneficiaries can have their benefits terminated or reduced if their eligibility status changes while they are enrolled.
If your Medicaid application is denied or the amount of your benefits is reduced, you have the right to file an appeal. You must provide a verbal appeal request after you receive notice of the denial or benefits reduction.
You can submit your written appeal request by calling the Missouri Family Support Division Contact Center at (855) 373-9994.
The Missouri Family Support Division will review your claim and may ask for additional information or evidence of your eligibility. If you are granted a hearing, you will receive a notice with the date, time and location of the hearing.
Missouri Medicaid recipients must report changes that can influence their eligibility status, including relocating to a new address.
If you move to a new residence within Missouri, you can update your address by contacting the Family Support Division in the following ways:
Note: Medicaid benefits do not transfer. If you move to a new state, you must reapply for Medicaid in your new location. If you have further questions about moving with Medicaid, visit the national Medicaid Contact Us here.
For help with a Medicaid application, or for any further questions about the Medicaid program, contact the Missouri Family Support Division Contact Center at (855) 373-9994.
You can also visit or call a local Family Support Office for further assistance. Find your nearest Family Support Office location and contact information here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Medicaid program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Medicaid Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
Last Updated: September 21, 2022
