While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
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Medicaid is a federal U.S. health insurance program that provides health coverage to millions of Americans. The program primarily covers low-income adults, children, pregnant women, elderly adults and people with disabilities.
Federal guidelines for the Medicaid program are established by the Centers for Medicare and Medicaid Services (CMS). Learn more about Medicaid at a national level on the CMS website here.
The Delaware Medicaid program is administered by the Delaware Department of Health and Social Services. Learn more about Medicaid in Delaware on the Department of Health and Social Services website here.
Through Medicaid, people gain access to health care services that may not be affordable without it. Additionally, some programs and benefits include special protections—such as provider networks and payment methods—that help ensure services are accessible. Medicaid also provides preventive care and other services to help people stay healthy and avoid costlier care.
Medicaid covers medical and health care services such as:
*Additional services, such as nursing homes or personal care services, may be available to those who have special needs.
Medicaid does not cover the following types of medical services:
Learn more about medical and health care services that are covered by Medicaid in Delaware on the Department of Health and Social Services Medicaid FAQ page here.
Medicaid recipients in Delaware may need to pay a monthly premium, which is a monthly fee for enrollment in the program. Premium amounts are based on the recipient’s annual income.
Recipients may sometimes need to pay a small out-of-pocket cost for treatments, which are known as copayments. Copayment amounts depend on the recipient’s age, household income and what the state pays for the specific service. There is a limit to the amount you can pay in copayments each month.
To qualify for Medicaid in Delaware, you must meet all of the following:
Income limits vary depending on household size, medical status and other factors and are subject to change annually. Find the current Medicaid income limits based on household size in Delaware here.
Learn what documents you can submit to prove your citizenship and identity here.
Find further information on Delaware Medicaid eligibility here.
To apply for Medicaid in Delaware, complete the following three steps:
Learn what documents you need here.
To apply for Medicaid online, click here to access the Delaware ASSIST Portal.
To apply for Medicaid by mail, click here to access the application form, fill it out, and mail it with the necessary documents to:
Delaware Health and Social Services
1901 N. Dupont Hwy
New Castle, DE 19720
To apply for Medicaid in person, click here to find your nearest Health and Welfare Office.
To apply for Medicaid by phone, call Delaware Medicaid Customer Relations toll-free at (800) 372-2022.
Regardless of your method of application, a face-to-face or phone interview may be required to process your application.
If you have questions about the application process or require assistance, call Medicaid Customer Relations at (800) 372-2022.
Or, contact your nearest local DHSS field office. Find contact information for local field offices in Delaware here or refer to the list below.
| Location | Address | Phone Number | Hours |
|---|---|---|---|
| New Castle Lewis Building DHSS Campus |
Herman Holloway Sr. Campus 1901 N. Dupont Hwy. New Castle, DE 19720 |
(800) 372-2022 | Monday – Friday, 8 AM – 4:30 PM |
| Newark Robscott Building |
153 East Chestnut Hill Rd. Newark, DE 19713 |
(302) 368-6610 | Monday – Friday, 8 AM – 4:30 PM |
| Georgetown Thurman Adams State Service Center |
546 S. Bedford Street Georgetown, DE 19947 |
(302) 856-5490 | Monday – Friday, 8 AM – 4:30 PM |
| Wilmington Thatcher Street Office |
910 East 16th Street Wilmington, DE 19802 |
(302) 577-2174 | Monday – Friday, 8 AM – 4:30 PM |
| Milford Riverwalk |
253 NE Front Street Riverwalk Shopping Center Milford, DE 19963 |
(302) 424-7200 | Monday – Friday, 8 AM – 4:30 PM |
| Smyrna State Service Center |
200 South DuPont Boulevard Suite 101 Smyrna, DE 19977 |
(302) 514-4500 | Monday – Friday, 8 AM – 4:30 PM |
Delaware Medicaid recipients must report changes that can influence their eligibility status, including:
You must report changes within 10 days. Submit the change information to the Delaware Division of Social Services Change Report Center in the following ways:
Delaware CRC
P.O. Box 3480
Wilmington, DE 19804
For more information and to access Delaware Change Report documents, click here.
You can check the status of your Medicaid application online or by phone:
The Delaware Department of Health and Social Services will review your application to verify if you are eligible for Medicaid. In some cases, the state may ask for additional information before approving your application. Delaware will mail applicants a letter detailing if their Medicaid application was approved or denied.
It takes approximately 45 days to process a Medicaid application. If you are approved, you will receive a Medicaid identification card within 2 weeks of when you receive your approval notification.
Medicaid applications will be denied when applicants do not meet the eligibility requirements. Also, beneficiaries can have their benefits terminated or reduced if their eligibility status changes while they are enrolled.
If your Medicaid application is denied or the amount of your benefits is reduced, you have the right to file an appeal. You must submit a verbal or written appeal request within 90 days of when you receive notice of the denial or benefits reduction.
You can submit your written appeal request in the following ways:
Division of Medicaid and Medical Assistance (DMMA)
Fair Hearing Officer
1901 North DuPont Hwy.P.O. Box 906, Lewis Building
New Castle, DE 19720
The Delaware Department of Health and Social Services will review your claim and may ask for additional information or evidence of your eligibility.
If you are granted a hearing, you will receive a notice with the date, time and location of the hearing. Learn more about the appeal process here.
Delaware Medicaid recipients must report changes that can influence their eligibility status, including relocating to a new address.
If you move to a new residence within Delaware, you must update your address within 10 days of moving. Submit the change information to the Delaware Division of Social Services Change Report Center in the following ways:
Delaware CRC
P.O. Box 3480
Wilmington, DE 19804
Note: Medicaid benefits do not transfer. If you move to a new state, you must reapply for Medicaid in your new location. If you have further questions about moving with Medicaid, visit the national Medicaid Contact Us here.
For help with a Medicaid application, or for any further questions about the Medicaid program, contact the Delaware Department of Health and Social Services:
DHSS
1901 N. Dupont Hwy.
New Castle, DE 19720
You can also visit or call a local Health and Welfare Office for further assistance. Find your nearest Health and Welfare Office location and contact information here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Medicaid program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Medicaid Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
Last Updated: September 21, 2022
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To apply for Medicaid in Delaware, complete the following three steps:
Learn what documents you need here.
To apply for Medicaid online, click here to access the Delaware ASSIST Portal.
To apply for Medicaid by mail, click here to access the application form, fill it out, and mail it with the necessary documents to:
Delaware Health and Social Services
1901 N. Dupont Hwy
New Castle, DE 19720
To apply for Medicaid in person, click here to find your nearest Health and Welfare Office.
To apply for Medicaid by phone, call Delaware Medicaid Customer Relations toll-free at (800) 372-2022.
Regardless of your method of application, a face-to-face or phone interview may be required to process your application.
If you have questions about the application process or require assistance, call Medicaid Customer Relations at (800) 372-2022.
Or, contact your nearest local DHSS field office. Find contact information for local field offices in Delaware here or refer to the list below.
| Location | Address | Phone Number | Hours |
|---|---|---|---|
| New Castle Lewis Building DHSS Campus |
Herman Holloway Sr. Campus 1901 N. Dupont Hwy. New Castle, DE 19720 |
(800) 372-2022 | Monday – Friday, 8 AM – 4:30 PM |
| Newark Robscott Building |
153 East Chestnut Hill Rd. Newark, DE 19713 |
(302) 368-6610 | Monday – Friday, 8 AM – 4:30 PM |
| Georgetown Thurman Adams State Service Center |
546 S. Bedford Street Georgetown, DE 19947 |
(302) 856-5490 | Monday – Friday, 8 AM – 4:30 PM |
| Wilmington Thatcher Street Office |
910 East 16th Street Wilmington, DE 19802 |
(302) 577-2174 | Monday – Friday, 8 AM – 4:30 PM |
| Milford Riverwalk |
253 NE Front Street Riverwalk Shopping Center Milford, DE 19963 |
(302) 424-7200 | Monday – Friday, 8 AM – 4:30 PM |
| Smyrna State Service Center |
200 South DuPont Boulevard Suite 101 Smyrna, DE 19977 |
(302) 514-4500 | Monday – Friday, 8 AM – 4:30 PM |
Delaware Medicaid recipients must report changes that can influence their eligibility status, including:
You must report changes within 10 days. Submit the change information to the Delaware Division of Social Services Change Report Center in the following ways:
Delaware CRC
P.O. Box 3480
Wilmington, DE 19804
For more information and to access Delaware Change Report documents, click here.
You can check the status of your Medicaid application online or by phone:
The Delaware Department of Health and Social Services will review your application to verify if you are eligible for Medicaid. In some cases, the state may ask for additional information before approving your application. Delaware will mail applicants a letter detailing if their Medicaid application was approved or denied.
It takes approximately 45 days to process a Medicaid application. If you are approved, you will receive a Medicaid identification card within 2 weeks of when you receive your approval notification.
Medicaid applications will be denied when applicants do not meet the eligibility requirements. Also, beneficiaries can have their benefits terminated or reduced if their eligibility status changes while they are enrolled.
If your Medicaid application is denied or the amount of your benefits is reduced, you have the right to file an appeal. You must submit a verbal or written appeal request within 90 days of when you receive notice of the denial or benefits reduction.
You can submit your written appeal request in the following ways:
Division of Medicaid and Medical Assistance (DMMA)
Fair Hearing Officer
1901 North DuPont Hwy.P.O. Box 906, Lewis Building
New Castle, DE 19720
The Delaware Department of Health and Social Services will review your claim and may ask for additional information or evidence of your eligibility.
If you are granted a hearing, you will receive a notice with the date, time and location of the hearing. Learn more about the appeal process here.
Delaware Medicaid recipients must report changes that can influence their eligibility status, including relocating to a new address.
If you move to a new residence within Delaware, you must update your address within 10 days of moving. Submit the change information to the Delaware Division of Social Services Change Report Center in the following ways:
Delaware CRC
P.O. Box 3480
Wilmington, DE 19804
Note: Medicaid benefits do not transfer. If you move to a new state, you must reapply for Medicaid in your new location. If you have further questions about moving with Medicaid, visit the national Medicaid Contact Us here.
For help with a Medicaid application, or for any further questions about the Medicaid program, contact the Delaware Department of Health and Social Services:
DHSS
1901 N. Dupont Hwy.
New Castle, DE 19720
You can also visit or call a local Health and Welfare Office for further assistance. Find your nearest Health and Welfare Office location and contact information here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Medicaid program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Medicaid Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
Last Updated: September 21, 2022
