While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Table of Contents
Medicaid is a federal U.S. health insurance program that provides health coverage to millions of Americans. The program primarily covers low-income adults, children, pregnant women, elderly adults and people with disabilities.
Federal guidelines for the Medicaid program are established by the Centers for Medicare and Medicaid Services (CMS). Learn more about Medicaid at a national level on the CMS website here.
The Arkansas Medicaid program is administered by the Arkansas Department of Human Services. Learn more about Medicaid in Arkansas on the Department of Human Services website here.
Through Medicaid, people gain access to health care services that may not be affordable without it. Additionally, some programs and benefits include special protections—such as provider networks and payment methods—that help ensure services are accessible. Medicaid also provides preventive care and other services to help people stay healthy and avoid costlier care.
Medicaid covers medical and health care services such as:
*Additional services, such as nursing homes or personal care services, may be available to those who have special needs.
Medicaid does not cover the following types of medical services:
Learn more about medical and health care services that are covered by Medicaid in Arkansas in the Arkansas Medicaid Beneficiary Handbook here on pages 35-61.
Medicaid recipients in Arkansas may need to pay a monthly premium, which is a monthly fee for enrollment in the program. Premium amounts are based on the recipient’s annual income.
Recipients may sometimes need to pay a small out-of-pocket cost for treatments, which are known as copayments. Copayment amounts depend on the recipient’s age, household income and what the state pays for the specific service. There is a limit to the amount you can pay in copayments each month.
Learn more about Medicaid costs in the Arkansas Medicaid Beneficiary Handbook here on page 26.
To qualify for Medicaid in Arkansas, you must meet all of the following:
Income limits vary depending on household size, medical status and other factors and are subject to change annually. Find the current Medicaid income limits based on household size in Arkansas here.
Learn what documents you can submit to prove your citizenship and identity here.
Find further information on Arkansas Medicaid eligibility here.
To apply for Medicaid in Arkansas, complete the following three steps:
Learn what documents you need here.
To apply for Medicaid online, click here to access the Access Arkansas Benefits Portal.
To apply for Medicaid by mail, click here to access the application form, fill it out, and mail it with the necessary documents to:
DHS Pine Bluff Scanning Center
P.O. Box 8848
Pine Bluff, AR 71611-8848
To apply for Medicaid in person, click here to find your nearest DHS Office.
To apply for Medicaid by email, complete the application form above and send it with scans of the necessary documents to 011Arkansas1@arkansas.gov.
If you have questions about the application process or require assistance, call the Arkansas Department of Human Services Help Center at (855) 372-1084.
Or, contact your nearest local Arkansas DHS Office. Find contact information for local field offices in Arkansas here.
Arkansas Medicaid recipients must report changes that can influence their eligibility status, including:
Update your information by completing the change report form. You can find the Arkansas DHS Change Report form here. Once you have filled out the form, you can submit the request in person at your local DHS office. You may also call your local DHS office to report changes by phone. Find contact information for local Medicaid DHS offices in Arkansas here.
You can check the status of your Medicaid application online or by phone:
The Arkansas Department of Human Services will review your application to verify if you are eligible for Medicaid. In some cases, the state may ask for additional information before approving your application. Arkansas will mail applicants a letter detailing if their Medicaid application was approved or denied.
It takes approximately 45 days to process a Medicaid application. If you are approved, you will receive a Medicaid identification card within 2 weeks of when you receive your approval notification.
Medicaid applications will be denied when applicants do not meet the eligibility requirements. Also, beneficiaries can have their benefits terminated or reduced if their eligibility status changes while they are enrolled.
If your Medicaid application is denied or the amount of your benefits is reduced, you have the right to file an appeal. You must send a written appeal request or the File an Appeal form here within 30 days of when you receive notice of the denial or benefits reduction.
You can submit your written appeal request in the following ways:
The Arkansas Department of Human Services will review your claim and may ask for additional information or evidence of your eligibility.
If you are granted a hearing, you will receive a notice with the date, time and location of the hearing. Learn more about the appeal process in the Arkansas Medicaid Beneficiary Handbook here on pages 19-22.
Arkansas Medicaid recipients must report changes that can influence their eligibility status, including relocating to a new address.
If you move to a new residence within Arkansas, you can update your address by completing the Change Report Form here.
Once you have filled out the form, you can submit the request in person at your local DHS office. You may also call your local DHS office to report changes by phone. Find contact information for local Medicaid DHS offices in Arkansas here.
Note: Medicaid benefits do not transfer. If you move to a new state, you must reapply for Medicaid in your new location. If you have further questions about moving with Medicaid, visit the national Medicaid Contact Us here.
For help with a Medicaid application, or for any further questions about the Medicaid program, contact the Arkansas Department of Human Services:
You can also visit, call or mail a local DHS office for further assistance. Find your nearest Arkansas DHS office location and contact information here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Medicaid program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Medicaid Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
Last Updated: September 20, 2022
Table of Contents
To apply for Medicaid in Arkansas, complete the following three steps:
Learn what documents you need here.
To apply for Medicaid online, click here to access the Access Arkansas Benefits Portal.
To apply for Medicaid by mail, click here to access the application form, fill it out, and mail it with the necessary documents to:
DHS Pine Bluff Scanning Center
P.O. Box 8848
Pine Bluff, AR 71611-8848
To apply for Medicaid in person, click here to find your nearest DHS Office.
To apply for Medicaid by email, complete the application form above and send it with scans of the necessary documents to 011Arkansas1@arkansas.gov.
If you have questions about the application process or require assistance, call the Arkansas Department of Human Services Help Center at (855) 372-1084.
Or, contact your nearest local Arkansas DHS Office. Find contact information for local field offices in Arkansas here.
Arkansas Medicaid recipients must report changes that can influence their eligibility status, including:
Update your information by completing the change report form. You can find the Arkansas DHS Change Report form here. Once you have filled out the form, you can submit the request in person at your local DHS office. You may also call your local DHS office to report changes by phone. Find contact information for local Medicaid DHS offices in Arkansas here.
You can check the status of your Medicaid application online or by phone:
The Arkansas Department of Human Services will review your application to verify if you are eligible for Medicaid. In some cases, the state may ask for additional information before approving your application. Arkansas will mail applicants a letter detailing if their Medicaid application was approved or denied.
It takes approximately 45 days to process a Medicaid application. If you are approved, you will receive a Medicaid identification card within 2 weeks of when you receive your approval notification.
Medicaid applications will be denied when applicants do not meet the eligibility requirements. Also, beneficiaries can have their benefits terminated or reduced if their eligibility status changes while they are enrolled.
If your Medicaid application is denied or the amount of your benefits is reduced, you have the right to file an appeal. You must send a written appeal request or the File an Appeal form here within 30 days of when you receive notice of the denial or benefits reduction.
You can submit your written appeal request in the following ways:
The Arkansas Department of Human Services will review your claim and may ask for additional information or evidence of your eligibility.
If you are granted a hearing, you will receive a notice with the date, time and location of the hearing. Learn more about the appeal process in the Arkansas Medicaid Beneficiary Handbook here on pages 19-22.
Arkansas Medicaid recipients must report changes that can influence their eligibility status, including relocating to a new address.
If you move to a new residence within Arkansas, you can update your address by completing the Change Report Form here.
Once you have filled out the form, you can submit the request in person at your local DHS office. You may also call your local DHS office to report changes by phone. Find contact information for local Medicaid DHS offices in Arkansas here.
Note: Medicaid benefits do not transfer. If you move to a new state, you must reapply for Medicaid in your new location. If you have further questions about moving with Medicaid, visit the national Medicaid Contact Us here.
For help with a Medicaid application, or for any further questions about the Medicaid program, contact the Arkansas Department of Human Services:
You can also visit, call or mail a local DHS office for further assistance. Find your nearest Arkansas DHS office location and contact information here.
While we are not affiliated with the government in any way, our private company engaged writers to research the Medicaid program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Medicaid Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
Last Updated: September 20, 2022
